Pristine Plumbing- Bonney Lake
Review Summary
Pristine Plumbing - Bonney Lake receives consistently positive reviews. Key highlights include:
- Prompt and Efficient Service: Responds quickly to calls, often offering same-day service.
- Professional and Knowledgeable Technicians: Technicians like Kyle and Nick are praised for their expertise, explanations, and professionalism.
- Reasonable Pricing: Customers frequently mention competitive and fair pricing.
- Excellent Communication and Customer Service: Office staff (Olivia) and technicians are commended for their communication and customer service.
- Effective Problem Solving: Successfully diagnoses and repairs various plumbing issues, including water main leaks and other urgent problems.
- Recommended and Repeat Business: Many reviewers express satisfaction and plan to use Pristine Plumbing for future needs, with some considering them their "go-to" plumber.
Reviews
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(23 reviews)
Christopher Bolt
March 17, 2025
Great plumber, Nick was efficient and timely in his work that he did installing a new water main line.
Sean Kelly
I messaged Pristine plumbing early this morning after noticing pooling water at the skirting of our double wide and hearing water pouring under the house. They were super quick to message me back and schedule an appointment for the afternoon. Technician Kyle came to our house right when he said he would, was very professional and knew his stuff. He found the leak, showed me photos from under the house and gave me a very reasonable quote to repair the bad section of pipe. Kyle did need to leave to get parts but came back and finished the job. I also asked about repiping services which he said he could get a quote for me. Overall super happy with their service and actually look forward to their services (hopefully not in the near future, no one wants a leaking pipe! LOL).
Brayden Breen
Had a pinhole leak on my water main and Kyle was able to come out same day and get it repaired. Nick had to stop by to drop off the proper tools for the job, but once here the repair was quick and efficient. The cost was very reasonable, especially compared to other plumber's estimates. Will be using Pristine Plumbing for any future plumbing needs! Thanks!
Tammy Stevens
Kyle was very knowledgeable and explained everything that was wrong and how he was going to fix it. Did a great job . Thank you!
Amy Jesperson
Kyle did a great job helping us fix our system quickly and within the same day. It was a great experience!
Theresa Mitchell
I'm so happy we found our go to plumbers! As a homeowner, this is a necessity. The communication was excellent and the customer service exceeded all expectations. I had the pleasure of meeting Nick. He came out, quickly diagnosed and fixed the problem. We had a water leak for almost 6 months. I 100% recommend this company and will continue to use them for any future needs! Thank you Nick and Pristine Plumbing.
Jayme Myrick
December 29, 2022
Can't be anymore thankful for Pristine Plumbing!! We called them to help us with a leak under our home and they we prompt to get out! Olivia in the office was amazing to schedule with. She had their plumber ray come to the rescue. Ray helped us with more than just the one leak from freezing. He kept care about the floors and our house. 10/10 would recommend. Forever my plumber.
Karen Barrier
Nick was able to respond to a plumbing issue we had very quickly. He was friendly, straight forward about estimates, and got the work done in an efficient manner. This number is now saved in my phone!